Refunds and Returns Policy

Overview

Generally our refund and return policy is that all sales are final. If you would like to cancel an order promptly after making the purchase, and before we have shipped the product, please let us know and we can issue you a refund. If the product that you receive is not up to quality specifications, please let us know and we will make it right for you.

Refunds

Since we are a company which operates on Bitcoin payment rails, we are only able to issue refunds using Bitcoin on-chain, or with the Lightning Network.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at lightningspore@proton.me and we will send the necessary details to initiate the exchange.

Need help?

Contact us at lightningspore@proton.me for questions related to support, refunds, and returns

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